Return & Refund Policy

At GLENDA PATRICIA LLC, we want every shopping experience to be straightforward and reassuring. If an order does not meet your expectations, you may review the following guidelines to understand your return and refund options.

1. Return Period

We accept eligible return requests within 30 days of delivery. To qualify, returned items must:

• Be unused and in their original condition.
• Include original packaging and any included components.
• Be accompanied by valid proof of purchase or an order number.
• Be submitted for return within the stated return period.

Items that show signs of use, accidental damage, or missing components may not be eligible for a refund.

2. Starting a Return

All returns must be approved before being shipped back. Please follow this process:

1. Email our customer service team at support@glendapatricia.com.
2. Provide your order number and explain the reason for the return.
3. Wait for confirmation and return instructions.
4. Package the item securely and send it to the approved return destination.

Unauthorized returns may experience processing delays or may not be accepted.

3. Return Mailing Address

Once your return request has been approved, please use the following address:

GLENDA PATRICIA LLC

11 DRY HILL RD APT 3
NORWALK, CT 06851
United States

Please contact us before mailing any returned items to confirm the applicable arrangements.

4. Refund Method and Timing

After receiving your return, we will inspect the item and notify you of the outcome.

Approved refunds will be:

• Issued to the original payment method.
• Processed within approximately 5–10 business days after approval.
• Subject to additional processing time by your bank or payment provider.

You will receive an email notification once the refund has been processed.

5. Damaged, Defective, or Incorrect Items

If an order arrives damaged, defective, or incorrect, please notify us as soon as possible.

Your email should include:

• Your order number.
• A brief explanation of the issue.
• Photographs showing the affected item, if applicable.

We will assess the situation and arrange an appropriate resolution, which may include a refund or replacement. Where the issue results from our error, reasonable return shipping costs will be covered as applicable.

6. Return Shipping Fees

The following shipping arrangements apply:

Original shipping fees are generally non-refundable unless otherwise required by applicable law or the return results from our error.

7. Order Cancellation

Cancellation requests should be submitted as soon as possible after placing an order.

If an order has not entered fulfillment or shipping, we will make reasonable efforts to cancel it. Once dispatched, the order can no longer be canceled and must follow the standard return process.

8. Contact for Return Assistance

For questions about eligibility, return instructions, or refund progress, please contact:

GLENDA PATRICIA LLC

Email: support@glendapatricia.com

We appreciate your cooperation and the opportunity to address any concerns. Our aim is to handle every return request with clarity, consistency, and care.